Unable to Start Outlook

First at all you have to verify if the MS Outlook is installed in your machine. If you don't see the icon of Outlook on the Desktop, you have to go to Start Button, click the library "Microsoft Office", then click on the line "MS Outlook".

You have to know if Outlook is properly configured in your machine.

This problem can occur when file that maintains the Navigation Pane settings becomes corrupted. This file is called profilename.xml, where profilename is the name of your Outlook profile. This file is stored in the following folder:

• If you have Operating System Windows XP

Look for the profile in C:\Documents and Settings\username\Application Data\Microsoft\Outlook

• If you have Operating Systems Windows Vista, Windows 7

Look for the profile in C:\Users\username\AppData\Roaming\Microsoft\Outlook

A good indication this file is corrupted is when the file size is 0 KB.

To resolve this problem, use the following steps.

1.On the Start menu click Run.

2.In the Run dialog box, type the following command:

Outlook.exe /resetnavpane

Note: There is a space between "Outlook.exe" and "/resetnavpane"

3.Click OK.

Note If you are using Windows Vista or Windows 7, you may not see Run on the Start menu. In this situation, use the following steps to locate the Run option.

1.On the Start menu click All Programs.

2.Click Accessories.

3.Click Run.

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