Unable to open Web pages
At the beginning be sure that other pages are not accessible.
Network problems
Open windows command prompt Start\ Run\cmd\ok
- -Use command ipconfig/all to get information about network configuration. It should be shown.
- -if the address begins with 169. you should renew IP address by:
To release your Ip address ipconfig/release
To renew your IP address ipconfig/renew
- verify wifi connection
click on the icon connections on the Taskbar and try to connect if it is disconnected
- reboot modem
- if it does not help we have to check services: DHCP, DNS with system administrator
Software problems
- use TaskManager to be sure that the browser is still responding.
- Try if it works with another browser. Ex: Mozila, Chrome
- check firewall options to be sure if service or port is not block.
- check antivirus option
page revision: 12, last edited: 20 Feb 2014 19:45